Spa Marketing Software
Spa marketing software that brings clients back on its own.
Most clients mean to come back and never get around to booking it. Software by Jade prompts the rebook at checkout, follows up automatically when someone cancels or does not show, and asks happy clients for a review while the visit is still fresh.
Built by Karena Zolner · 25 years in beauty and wellness operations
Marketing & Retention Features
Marketing that happens in the flow of the visit.
Two-way texting and reminders
Appointment reminders and two-way SMS keep clients informed and the calendar full.
Waitlist fill
When a client cancels, the open slot is offered to the waitlist automatically.
Retention reporting
Rebooking and retention reporting shows how many clients come back.
How it works
How rebooking, reminders, and reviews work in Software by Jade.
Rebooking at checkout
A rebooking prompt at checkout puts the next visit on the calendar before the client leaves.
No-show and cancellation follow-up
Follow-up goes out automatically, and the open slot is offered to your waitlist.
Review requests
Software by Jade sends an automated review request after a visit, while the experience is still fresh.
Retention by Practice
Keep every kind of client coming back.
Medspas & Nurse Practitioners
Rebook the next injectable or series visit at checkout, with reminders and follow-up on cancellations handled for you.
Estheticians
Rebooking built around treatment cycles, with automated reminders that cut no-shows.
Massage Therapists
Prompt the rebook before the client leaves the table, and let follow-up and review requests run on their own.
Day Spas
Rebooking prompts at checkout and automatic follow-up, so the front desk spends less time chasing and more time welcoming.
Spa Marketing FAQ
Questions about spa marketing software
Spa marketing software helps a practice keep clients coming back: rebooking prompts, appointment reminders, follow-up after cancellations and no-shows, review requests, and rebooking and retention reporting.
Yes. Appointment reminders and two-way SMS are built in, alongside deposits and cancellation policies on bookings.
Yes. Software by Jade sends an automated review request after a visit, while the experience is still fresh.
Follow-up goes out automatically, and the open slot is offered to your waitlist.
Software by Jade is in development now. Launch timing and pricing will go to the waitlist first.
Join the Waitlist
Clients who come back without the chasing.
Join the waitlist, and we’ll reach out as early access opens.
We’ll write when there’s something worth sharing. Unsubscribe anytime. Privacy policy
Want founding pricing and a say in what we build? Apply for the Founding 50